Reference

How bigwinnerpro Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you create an account, deposit through PayPal, Venmo, or Play+, and use our platform — and how we keep that data secure.

Account data protectionPayPal, Venmo, Play+ transaction privacyYour right to access or delete dataNo sale of personal dataState-specific rights honored

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Data We Collect and Why We Use It

bigwinnerpro Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you open an account, we collect your name, email address, date of birth, and state of residence to verify your identity and confirm eligibility under applicable state law. If you deposit using PayPal or Venmo, we receive a transaction reference and account identifier from those

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payment processors — we do not store your full PayPal or Venmo login credentials on our servers. Play+ prepaid card activity is logged for withdrawal reconciliation and fraud prevention only. We also collect device identifiers and session data when you access the platform from your phone
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or browser; this helps us maintain continuity across your sessions without requiring you to log back in each time. Usage data — which sections of the platform you visit, how long sessions run — is aggregated and used only to improve account flow, not to build
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individual advertising profiles. We do not sell your personal information to third parties. Data shared with payment processors like PayPal and Venmo is governed by their own privacy terms, and we recommend reviewing those directly. Retention periods vary by data type: identity-verification records are kept as
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required by applicable state regulations, while session logs are purged on a rolling basis. You can request a full copy of the data we hold about your account at any time by contacting our support team.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We use industry-standard encryption on all data transmitted between your device and our servers, whether you're loading the platform on mobile or desktop. Cookies are used to keep your session active and to remember your preferred payment method — you can manage cookie preferences through your browser settings at any time. Your account is protected by two-factor authentication; if you log in from an unrecognized device, we send a verification code to your registered email before granting access.

Encryption in Transit

All data between your device and our platform is encrypted. This covers login, deposit flows through PayPal and Venmo, and any account update you submit.

Cookie Controls

Session cookies keep your account active across mobile and desktop. You can clear or block non-essential cookies through your browser; functional cookies required for login cannot be disabled.

Two-Factor Verification

New device logins trigger a verification code sent to your email. This stops unauthorized access even if your password is compromised on another service.

Data Retention Policy

Identity verification records are retained as required by state regulations. Session and usage logs are purged on a rolling schedule; payment references follow processor retention rules.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about your data, want to request a copy of what we hold, or need to update information tied to your account — including your PayPal or Venmo details — our support team handles privacy requests directly. Reach out through any of the channels below and reference your account email so we can locate your records quickly.

Live Chat Start a live chat session from your account dashboard. This is the fastest path for account-specific privacy questions, including data-access requests.

Email Support Send your privacy or data-deletion request to our support email. Include your registered email address and the specific data action you are requesting.

Account Settings Some updates — like changing your linked PayPal or Venmo address — can be handled directly inside your account settings without contacting support.

Common Questions About Your Privacy Rights

These are the data and privacy questions we hear most from people with active accounts. If your question isn't covered here, live chat is the fastest way to get a specific answer.

We collect your name, email, date of birth, and state of residence for identity verification. Payment method identifiers from PayPal, Venmo, or Play+ are stored as transaction references only.

No. We do not sell your personal data to any third party. Data shared with payment processors like PayPal and Venmo is used solely to complete your transaction.

Contact our support team via live chat or email with your registered email address. We will provide a summary of the data categories we hold for your account upon request.

Yes. You can request deletion through live chat or email. Some records — like identity verification files — must be retained as required by applicable state regulations before full deletion proceeds.

We receive only a transaction reference and account identifier from Venmo or PayPal. We never store your full wallet login credentials. Their own privacy policies govern how they handle your data on their side.

We use functional cookies to maintain your session and remember your payment preference across devices. You can manage non-essential cookies in your browser; disabling functional cookies may interrupt your login session.

Reference

Privacy Policy

Access may be available only in states where local law permits.

InfoLegal Infobigwinnerpro Betting Glossary InfoAbout Us

How bigwinnerpro Handles Your Personal Information

Data Handling, Cookies, and Account Security

Encryption in Transit

Cookie Controls

Two-Factor Verification

Data Retention Policy

How to Reach Us About Your Privacy

Common Questions About Your Privacy Rights

01 What personal data does bigwinnerpro collect when I create an account?

02 Does bigwinnerpro sell my personal information to advertisers or third parties?

03 How can I request a copy of the data bigwinnerpro holds about my account?

04 Can I ask bigwinnerpro to delete my account data?

05 How does bigwinnerpro handle data if I use Venmo or PayPal for deposits?

06 Does bigwinnerpro use cookies, and can I turn them off?

Privacy Policy

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